Ben's Cycle

Just want to give a shout out to these guys for hooking me up with my first road bike. The owner set me up with what I believe to be a pretty sweet deal on a used bike. Got me new tires, clipless pedals, shoes, a basic fitment done, along with adjusting the stem/bars for me. I'm pretty happy with the bike and the service. I took it home, cleaned it up a bit and lubed the chain. I then set a 10mile PR on my first ride with the new bike, so mission accomplished! The bike I got just so happen to pretty much be exactly what I was looking for in terms of riding style and fit. Alex is awesome as well. I had some concerns about the bottom bracket and took it in. Alex Disassembled it Infront of me and inspected it ensuring me that it was okay. That was very much appreciated as I realize it was a used bike and was not expecting a warranty type service encounter. I don't think they do much used bike sales, so it's sort of hit or miss with what they have in terms of used stock. Their new bike stock is impressive with a wide variety to choose from, and they have a nice selection of new cycling accessories and clothing as well.

Folks in Milwaukee are lucky to have this group servicing them and their bikes! I recently purchased a Roubaix Pro online from these guys because Specialized suggested Ben's Cycle had the closest one available to Dallas TX. Drew was incredibly helpful throughout the process and trust me when I say I ran him ragged with persistent questions via email. He was always prompt, polite, and thorough in his response. Drew also went above and beyond to rectify a small snag in the delivery that was clearly on the shipper and not their fault but it was resolved quicky, efficiently and slightly to my favor regardless. I love the bike guys! Thank you again. Regards, Joe Storey

Ben’s Cycle has an online wheel builder. They had the best price on the specific rim I was looking to build, and the service charge was only $40 for labor. I was able to have a front wheel built to match one I had bought previously. When I called, Drew helped me by making recommendations over the phone for selecting the individual parts of the wheel. It was on my door step in less than three weeks, and they followed up promptly making sure I was satisfied with my wheel.