Privacy Policy
Effective Date: January 19, 2025
Handy Mechanic LLC ("Handy Mechanic," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit handymechanic.com or use our services (the "Service").
By using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect information you voluntarily provide, including:
- Name, email address, phone number
- Account credentials
- Billing and payment information (processed by third-party payment providers)
- Service requests, messages, and communications
- Any other information you choose to provide
1.2 Information Collected Automatically
When you use the Service, we may automatically collect:
- IP address
- Device type, browser type, and operating system
- Usage data, pages visited, and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Operate and maintain the Service
- Connect Customers with Mechanics
- Process payments and refunds
- Communicate with you about your account or transactions
- Improve platform functionality and user experience
- Detect and prevent fraud or misuse
- Comply with legal obligations
3. Payments
Payment transactions are processed by third-party payment processors. Handy Mechanic does not store full payment card details. Payment information is handled according to the payment processor's privacy and security practices.
4. How We Share Information
We may share your information:
- With Mechanics to facilitate service requests
- With Customers as necessary to complete bookings
- With payment processors and service providers
- To comply with legal requirements or enforce our Terms
- In connection with a business transfer, merger, or sale
We do not sell your personal information.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core site functionality
- Understand usage and performance
- Improve the Service
You can adjust cookie settings through your browser preferences.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of certain communications
California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).
To exercise your rights, contact us at the email below.
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised Policy.
12. Contact Us
Handy Mechanic LLC
Email: admin@handymechanic.com
Website: https://handymechanic.com