Cyclepath PDX

I just got a new bike for here and had the best purchasing experience! Everyone I interacted with has been wonderful, but shoutout to Lewis! Very knowledgeable, patient, friendly, and passionate about cycling! Nothing more I could have asked for. Also, I LOVE my new bike!!!

I have been a customer of this store since moving to Portland a couple of years ago, I was in there today looking for some new gravel tires and they took good care of me as usual. I don't normally write reviews but today a guy who had never been a customer of the shop came in looking for some new riding shoes, turns out he had an appointment for a bike fit at the studio next door and he forgot to pack his shoes. Unfortunately they didn't have the size/model combo he wanted so it looked like this crock wearing guy was out of luck for his bike fit but to my surprise the staff member who was helping him went in the back and came out with his own personal well-worn shoes and lent them to the complete stranger, these were the shoes this staff member rode into work today and he was even apologizing because they were a bit dirty with Portland grime. I was blown away that someone would do this for a stranger and wanted to make sure this great staff member got kudos for his selfless act of exceptional customer service. Cyclists are the best people!

I have been to both locations and always had good friendly service. This review in particular is mainly about the suspension tech Lucas. He worked with me in sourcing a new coil shock for my bike. This was first time putting a coil on my bike and I had a lot of questions and he answered them all and went above and beyond. He got me set up with a shock I love and I would recommend anyone who wants new suspension/ needs suspension work done to go to Lucas.