Off The Bridge

Great shop. Very fair repair prices with quick turnaround. Qian is the man… extremely knowledgable about bikes (and everything else), and always gives the straight dope. I've been going here for a few years and wouldn’t go elsewhere.

Expert in his craft, thorough, knowledgeable, communicative. MORE than fair pricing and exceptional service. Would never take my bike elsewhere. Even if I move out of NYC. If you’re on the fence about it, go here.

Visited 'Off The Bridge' first thing Monday morning (22 Sept.) and became won over as a new customer. Qian's care and professionalism was wonderful in the services to adjust my 14-year old Giant Seek One. He immediately spotted the cause of my chain skipping on the lowest cog and took his time to explain the cause and provided a couple of choices in my purchasing a new cassette. He is very engaging and transparent in the pricing of the service and cassette replacement. He also provided cable adjustment on the front derailleur, and was completely open to answering my questions. I greatly appreciated his guidance without feeling pressured on any of the service provided or the cassette. I will definitely return for additional service and found my new go-to bike shop for tune-ups and maintenance. Thank you.