The New Wheel Electric Bikes

Since I bought a e-bike from the New Wheel I have been nothing but happy with the friendliness and professionalism of the staff at the The New Wheel. Kansas, Jacob, Robert, and Elan at the Leimert Ave shop are super knowledgable, patient, and kind. Ditto with the service center staff in SF. I can't recommend this shop enough if you are considering buying an e-bike.

Fantastic experience at The New Wheel Electric Bikes in Oakland! The owners and staff were knowledgeable and helpful, and Kansas did a great job walking me through the bike setup and answering all my questions. Highly recommend—I’ll definitely be back for future bikes!

Both Jacob and Kansas were both so easy to work with. They are extremely knowledgeable about electric bikes and listened carefully to me about what my needs were and what was important to me in a purchase. They had lots of great suggestions and worked with me all through the decision-making process until my final choice of e-bikes without ever pushing unnecessary items. I had a great experience that was fun instead of stressful. Even though The New Wheel isn’t the closest bike store to me, it will definitely be my go-to store for everything bike related.