The New Wheel Electric Bikes

Very knowledgeable and kind staff! They helped us pick a cargo bike for us and our toddler. Their service department was great and walked us through their process and each part of the bike that needs attention.

Everything was wonderful about my experience. I came to the shop a few times to test ride different bikes. And everyone who helped me - Rohan, Cristhian, Drew, Logan - was incredibly helpful and kind. My bike pick-up was stellar as well. Logan really made my new bike day an event to remember. He was attentive, very patient, and super knowledgeable in helping me feel more confident about my new ebike. Even after I picked up my bike, the team was helpful. I reached out for a phone mount recommendation, and Jason got back to me within the day. The team really seem to care about their customers' experience. I'm so excited to ride around with my Gazelle. Thanks, team, for helping me find my perfect ebike!

I absolutely love my new eBike. Check out New Wheel's new store location on Valencia Street. It's huge, bright, organized and fully equipped with dozens of different eBike models and a top-notch sales and service team. You can schedule test rides on quite a few different bikes after filling out a brief survey describing your 2-wheeled transportation needs and wants. They also have a store in the North Bay right next to the ferry terminal. New Wheel ROCKS!